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All Lenox Ins. instruments are guaranteed for life against manufacturing defects, provided that the instrument is used for its intended surgical purpose. Lenox will either repair or replace the instrument without charge at our discretion*. Our guarantee is qualified because Lenox Instrumentation's instruments are checked by our own quality control inspectors.
Our instruments are carefully examined at the factory. Also, our surgical instrument experts inspect every instrument using a thirty-one-point checklist for all incoming instruments and a seven-point final checklist on every item shipped.
Return or Exchange Policy:
Return can be made within 30days of Purchase in original Condition,
Used and Autoclaved Instruments will not returned.
After Usage If instruments have any manufacturing default, it will be repaired or replaced,
Customized Engraved Instruments Can not returns, Manufactures Warranties will be Valid.
LENOX INS offer Free return processing for store credit, refund will be subject of 15% handling and restocking charges.